Return Policy

RETURN POLICY

Last updated 29.11.2019

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, place the item securely in its original packaging  and mail your return to the following address:

Auptis Global Limited.
Address: Unit 1603, 16th Floor, The L. Plaza
367 - 375 Queen's Road Central
Hong Kong
HK

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 10 days from the receipt of your item to process your return.

 

EXCEPTIONS  

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at: sales@auptis.com